A handbook for implementation lviil acknowledgements i want to thank the following people and organizations who contributed to this handbook by agreeing to participate in our research. Strategic knowledge management, innovation and performance carolina lopeznicolas. Knowledge is more important to our lives than many of us realize. All eight elements of the strategic knowledge management framework are important and need to be in place to make your km initiative a strategic program that will give significant and sustained business results. Request pdf on dec 1, 2011, carolina lopeznicolas and others published strategic knowledge management, innovation and performance find, read and cite all the research you need on researchgate. The manager must have a thorough knowledge and analysis of the general and competitive organizational environment so as to take right decisions.
Strategic management is considered to be the highest level of managerial activity that the top management of the organization. The three objectives for this assignment were to develop a institutional definition of what knowledge management means for the organization to assess the current acpcwiser knowledge management practices and tools and to make suggestions. Management decisions need to be supported by reasonable explanations of the issues backed up by knowledge gained from past experience or analysis of. They participated in extensive interviews and provided documentation from their own strategic management efforts.
Knowledge is the reason why we drive cars instead of riding horses. Strategy processes in research and development organisations. Strategic knowledge is a particular kind of organizational knowledge and, consequently, part of human knowledge. The balanced scorecard method 275 the house of quality method 277. Strategic management is a field of study, academic discipline and a business area. The strategic knowledge management handbook ebook asq.
An essential element is the balance firms should observe between exploration and exploitation march, 1991, i. Improve km capabilities to improve knowledge flow km strategic framework. Strategic management is the management of an organizations resources to achieve its goals and objectives. The knowledge management strategy kms of a firm is based on the best possible strategic design to create, maintain, transfer and apply organizational knowledge to reach competitive goals grant, 1996. A strategic knowledge management system may differ from tactical knowledge management owing to the greater role of human resources in filtering the information and creating useful knowledge. Strategic knowledge managementinsights and pitfalls request. Scientific and technological advances together with the increase in human knowledge have highlighted the essence of applying knowledge and utilizing talents to attain the organizational goals. At higher levels, performance management links strategic planning and performance concepts with budget development. From information management to knowledge management. While the knowledge management processes section dealt with the general ways knowledge can be managed, this section tackles longterm knowledge management strategy.
Also, the close bond between knowledge and talent with. Arun hariharan, author of continuous permanent improvement asq 2014, and the strategic knowledge management handbook asq 2015 is a strategic quality, knowledge management km, and performance management practitioner with nearly three decades of experience in these fields. Strategic knowledge management linkedin slideshare. Opm statement clearly, the administration and the public expect. Strategic knowledge management strategic knowledge management involves the strategies to develop, implement and maintain the knowledge management system inside an organization in an effective manner it requires management to pay attention to 5 ps namely planning, people, processes. Organizations have an effective strategic knowledge management km effort in place. More effective strategic management thanks to the knowledge of the best strategies, techniques, practices and solutions. After all weve said about it, it should be much easier to understand the benefits of knowledge management in companies. Strategic management is defined as a process of specifying the objectives of the organization, developing policies and planning to achieve the objectives, and then allocating resources so that plans can be implemented. Sep 20, 2016 knowledge management is a key ingredient in an organizations ability to operate and innovate with factual or reliable information.
Knowledge management is the way organizations create, capture, enhance, and reuse knowledge to achieve organizational objectives knowledge management in adb, 2004, p. Knowledge management as an organizational innovation has been with us for more than a decade. To achieve this purpose and retain competitive advantages, strategic management is considered a potent means to analyze the environment in. The second point is the epistemic evaluation of the strategic knowledge. Creating a strategic knowledge management framework quality. Strategic management involves setting objectives, analyzing the competitive environment. It also refers to a readers capacity to flexibly apply select strategies based upon the specific purpose for reading a text. Much of the problem with knowledge management today lies in the way the subject has been approached by venknowledge management strategies that create value. The strategic knowledge management handbook the primary purpose of this book is to enable you to implement a strategic km program in your business and derive business results from it. Technology and people related techniques bring to knowledge management the ability to carry out knowledge management processes quickly, efficiently and costeffectively, making it an enabling solution. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Strategic knowledge management strategic knowledge management involves the strategies to develop, implement and maintain the knowledge management system inside an organization in an effective manner it requires management to.
Strategic knowledge management, innovation and performance. In the beginning, there was the earth, then came man, and then knowledge. Knowledge management strategy international fund for. He has worked with several large companies and helped them.
Wiser commissioned a consultant to develop a knowledge management strategy for the wiser program. Growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. When implementing a knowledge management initiative the knowledge management. Strategic management of knowledge resources article pdf available in international journal of learning and intellectual capital 83 october 2007 with 479 reads how we measure reads. Dec 01, 2017 benefits of knowledge management in companies. Knowledge management as an important tool in organisational. Pdf strategic knowledge management, innovation and. Knowledge management strategy innovation performance abstract.
Knowledge management is a key ingredient in an organizations ability to operate and innovate with factual or reliable information. In an increasingly globalized and hyper connected business environment, using knowledge strategically is often critical for competitive performance. The contents of this book are relevant to any businessmanufacturing or service, and also in education, notfo. Apoorva rashmi r chapter 2 strategic knowledge management 2. In april 2017, kmwg met for the first time and commissioned a stakeholder mapping exercise to understand how networks, alliances, and other initiatives are engaged in knowledge management related to universal health coverage uhc and health systems strengthening hss. Implement a knowledge management process to improve the quality of management decision making by ensuring that reliable and secure information and data is available throughout the service lifecycle to meet business needs establish the role of an enterprisewide knowledge manager and ensure all support teams. May 06, 2020 a strategic knowledge management system may differ from tactical knowledge management owing to the greater role of human resources in filtering the information and creating useful knowledge.
Knowledge management strategy must be dependent on corporate strategy. In 2004, adb issued a framework paper on knowledge management in adb4 that set out five areas to prioritize adbs knowledge management actions. Department of management and finance, university of murcia, 30100 murcia, spain article info article history. Strategic knowledge management making the big decisions business decisions come in all shapes and sizes small and large. Strategic surprisingly, here there is ready agreement. Creating a strategic knowledge management framework. As a discipline, it has reached a state of maturity where. Therefore, the extent to which an organisation performs well, will depend, among other things, on. Technology is used to support the knowledge management effort. A strategic knowledge management approach to circular. Strategic knowledge refers to a readers ability to formulate an appropriate purpose andor logical goal for reading. Finally, thank you to everyone who has helped me develop my passion for knowledge management, whatever role you played. This knowledge management strategy will seek to come up with a strategy that will fill the gaps as well as contribute towards wiser objectives and outcomes.
Establish a knowledge management strategy and documentation structure to ensure information and data is captured, stored and accessible improve integration between level 2 and level 3 support teams and ensure operational. Strategic management can also be defined as a bundle of decisions and acts which a manager undertakes and which decides the result of the firms performance. In august 2008, resources from the programme of work and budget pwb 200809 plus. Km processes effectively implemented in world class. How knowledge management enhances decisionmaking 16 table 21.
In april 2017, kmwg met for the first time and commissioned a stakeholder mapping exercise to understand how networks, alliances, and other initiatives are engaged in knowledge management related to universal health coverage. Much knowledge has been generated during the different phases of the development of the concept or discipline. Thanks also to jane dysart for connecting me to john bryans at information today, inc. Achieve level 3 knowledge management maturity align and implement km measures solicit feedback, collect, document and communicate success stories.
Implementing a performance management system requires the simultaneous implementation and use of several components. At the program level, performance management links strategic plans to. The distinction between strategic thinking, strategic management and strategic planning 45 strategy in actionquick strategic thinking in unfavourable circumstances45 strategy in actionsony the disruptive innovator 50 principles for the successful use of strategy 61 finding the right strategic mix of entrepreneurial creativity and. Findings from the czech republic afonina anna abstract the purpose of this study is to investigate the current level of strategic management tools and techniques utilization as well as to explore and identify the impact of management tools on or. Strategic implications of knowledge capture and codi. Km should not just include a range of functions related to. The study suggests that a holistic knowledge management strategy promotes the use. Request pdf on aug 1, 2017, krishna venkitachalam and others published strategic knowledge managementinsights and pitfalls find, read and cite all the. Knowledge management km definitions john girard, ph. Wiser commissioned a consultant to develop a knowledge management strategy for the. Pdf strategic knowledge managementinsights and pitfalls.
Our consulting services provide experienced km, educational practitioners, business process improvement experts, facilitators, and coaches across all of our areas of expertise. May 02, 2012 strategic management is defined as a process of specifying the objectives of the organization, developing policies and planning to achieve the objectives, and then allocating resources so that plans can be implemented. Reward and recognize knowledge sharing behavior assess annually create actions. Innovation and collaboration occur throughout and across the organization. Its aim is to ensure that university wide information initiatives are directly aligned to. Key elements of strategic management mba knowledge base. Strategic management tools and techniques and organizational performance.
In one side, there is information management treating the explicit strategic knowledge. Pdf this special issue is dedicated to current issues in strategic knowledge management in the era of digital. The challenge is to encourage the capturing and understanding of business best practice at the strategic level to improve performance and provide the platform for dramatic innovation. International knowledge management is a discipline that promotes an integrated approach to the creation. Knowledgerelated assets include knowledge in the form of printed. Consulting our consulting services provide experienced km, educational practitioners, business process improvement experts, facilitators, and coaches across all of our areas of expertise. Pdf strategic knowledge management in the digital age. This article is motivated to illuminate the notion of strategic knowledge management skm in.
The management of knowledge has generated considerable interest in business and management circles due to its capability to deliver to organisations, strategic results relating to profitability, competitiveness and capacity enhancement chua, 2009. Strategic investments represent the companys choicesoptions so as to enable and enhance the processes outlined earlier e. Strategic management meaning and important concepts. Knowledge management committee, among other measures, to guide the implementation of the longterm strategic framework. Leaders in knowledge management, expertise development, and organizational learning. A plan for managing knowledge and building a learning. A knowledge management strategic plan is a university wide plan which describes a framework for the application and use of information at the university of edinburgh. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that.
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